Terms of Service

1. Scope and Provider

(1) These Terms of Service govern the use of the “Wedwi” platform operated by:

Efficient Operations GmbH
Schürenbruch 13
32479 Hille, Germany
Email: daniel@wedwi.com

(“we” or “Provider”).

(2) Our platform allows wedding couples to collect audio and video messages from their guests and to receive a personalized wedding video montage.

2. Services and Use

(1) Our platform offers the following services:

• guests can upload audio and video messages,

• we create a personalized wedding montage,

• couples can use a dashboard to view and manage content.

(2) The specific length and design of the montage depend on the scope and quality of the uploaded material and the couple’s individual preferences.

(3) There is no claim to permanent availability of uploaded content. The content remains available for at least 3 months after the montage has been delivered via the dashboard. We reserve the right to delete content thereafter.

3. User Content (Uploads)

(1) Users (especially wedding guests) who upload content confirm that:

• they hold all necessary rights to the content,

• no third-party rights (e.g. personal rights, copyrights) are violated,

• all individuals visible or audible in the content have consented to being recorded and to the further use of their images and voices in the wedding montage.

(2) Users grant us a worldwide, perpetual, royalty-free, non-exclusive right to store, edit, compile, and deliver the content to the couple.

(3) Deletion of individual files is technically not possible. If a deletion request is made, all data relating to the wedding in question will be deleted. In such cases, there is no entitlement to a refund for services already provided.

4. Prohibited Content and Use

(1) Users must not upload content or engage in activities that violate applicable laws, particularly:

• illegal content or activities,

• hate speech, discrimination, or pornographic content,

• glorification of violence,

• infringement of copyrights, trademarks, or personal rights,

• distribution of spam, malware, or phishing attempts.

(2) We reserve the right to delete content or suspend user accounts in the event of violations.

5. Changes to Terms of Service

(1) We reserve the right to amend these Terms of Service if necessary due to changes in the law, court rulings, technical adjustments, or for security reasons.

(2) Registered users will be notified of changes via email. If the user does not object within 14 days, the changes are deemed accepted. We will inform users of this consequence separately in the notification of changes.

(3) For unregistered users, a notice on the website is sufficient.

6. Liability

(1) We are liable without limitation for damages resulting from injury to life, body, or health caused by intentional or negligent breaches of duty by us, our legal representatives, or our agents.

(2) In cases of slight negligence, we are only liable for the breach of essential contractual obligations (cardinal duties). Essential contractual obligations are those which enable the proper execution of the contract in the first place and on the performance of which the user may regularly rely. In these cases, liability is limited to foreseeable damages typical for this type of contract.

(3) Any further liability is excluded. In particular, we are not liable for:

• content uploaded by users,

• loss of data due to technical disruptions or deletion requests,

• damages resulting from reliance on the content provided.

(4) The above limitations of liability also apply to our legal representatives and agents.

7. Right of Withdrawal for Consumers

(1) Consumers have a statutory right of withdrawal. Details are set out in our withdrawal policy, which forms part of these Terms of Service.

(2) The right of withdrawal expires prematurely if the service has been fully performed and the user has expressly agreed that we may begin the performance of the service before the expiry of the withdrawal period and has acknowledged that they thereby lose their right of withdrawal.

Withdrawal Policy

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform us (Efficient Operations GmbH, Schürenbruch 13, 32479 Hille, Germany, email: daniel@wedwi.com) by means of a clear statement (e.g. email) of your decision to withdraw from this contract. You may use the following model withdrawal form, which is not mandatory.

Model Withdrawal Form

(If you wish to withdraw from the contract, please complete this form and return it.)

To: Efficient Operations GmbH
Schürenbruch 13
32479 Hille, Germany
Email: daniel@wedwi.com

I/we () hereby withdraw from the contract concluded by me/us () for the provision of the following service:

Ordered on () / received on (): __________________

Name of consumer(s): ___________________

Address of consumer(s): ________________

Signature of consumer(s) (only if notification is on paper):

Date: _______________

(*) Delete as appropriate.

Consequences of Withdrawal

If you withdraw from this contract, we will refund all payments we have received from you without undue delay. If you have requested that the service begins during the withdrawal period, you must pay us an appropriate amount corresponding to the portion of the service already performed up to the point you notified us of your withdrawal.

8. Privacy

Our Privacy Policy applies and is available at: https://www.wedwi.com/privacy

9. Final Provisions

(1) These Terms of Service are governed by German law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers within the EU, this choice of law applies only to the extent that mandatory consumer protection provisions of the law of the country in which the consumer resides are not thereby overridden.

(2) The place of jurisdiction for merchants is Bad Oeynhausen, Germany.

(3) Should individual provisions of these Terms of Service be invalid, the validity of the remaining provisions shall remain unaffected.

(4) Users expressly agree that communication related to the contractual relationship between them and us may also take place via unencrypted email. Users are aware that unencrypted emails provide only limited security and confidentiality.